Job profile

We are dedicated to empowering our team with the skills and knowledge needed to excel in the digital age. We are seeking a passionate and experienced ICT Trainer to join our team and help us deliver top-notch training programs that enhance our employees' technical capabilities.

About Us

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community – will you join us? 

Find out more about us and our values at www.bucksfire.gov.uk/join-us/ 

Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.

About the Role

The ICT Trainer will lead and manage identifying, designing, delivering, assuring, and evaluating Microsoft Office applications training programmes across the Service, ensuring that our people have the right technology skills to fulfil their potential.

You will be responsible for:

• Delivering Microsoft Office applications training to individuals and large groups of staff, using a variety of appropriate styles and methods
• Producing and maintaining a variety of training materials, both physical and digital, for support of Microsoft systems
• Presenting new ways of working to learners to alter self-perception and working practices, and develop the culture change required for the Service to realise the benefits from investment in ICT

About You

You will be:

• A committed team player, with the ability to communicate and work effectively within a team environment
• Able to understand and apply relevant information to make appropriate decisions, which reflect key priorities and requirements
• Have a proactive approach to addressing identified training issues, and retraining where necessary
• Able to use initiative and work flexibly without direct supervision
• Able to travel throughout Buckinghamshire and Milton Keynes to deliver training across our sites

Experience & Qualifications Required

Essential Requirements

Qualifications & Training:

• Educated to HNC/HND or Level 4/5 in an ICT discipline, or relevant ICT experience
• Training qualification, or relevant experience in developing and delivering ICT training to staff
• English Language GCSE Grade 4 or above (or equivalent)
• Advanced ICT skill sets - e.g. Microsoft Office Specialist (MOS), or working towards

Experience:

• Extensive experience with Microsoft Office Applications including O365
• Working knowledge of current Microsoft technologies
• Experience in the design and delivery of ICT training to staff

Anything else you need to know…

You will be required to travel round our sites, so the ability to travel is essential.

How to Apply

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome.

If there are any adaptions or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.

Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.

For further information about the role, please review the job description.

(Internal applicants please log in using your iTrent Self Service username and password)

Abatement & Protected Pension

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply.